At Noble Stone, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use and safeguard the information you provide to us, in compliance with the laws of Ontario and Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information we collect
We collect personal information only as necessary to provide you with quotes and to follow up on enquiries. This may include:
- Name
- Email address
- Phone number
- Address
- Project details
2. How we use your information
- Providing accurate quotes and responding to inquiries.
- Communicating with you about services, updates and offers related to your interests.
- Improving your experience by tailoring our services to your needs.
3. Sharing your information
We do not sell, trade or otherwise transfer your personal information to third parties. Access is limited to Noble Stone staff who need it to do their jobs. We may share your information:
- When required by law or legal process.
- To protect the rights, property or safety of Noble Stone, our customers or others.
4. Data security
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction, including:
- Secure storage systems for physical and electronic data.
- Restricted access to personal information by authorized staff only.
- Regular monitoring and updating of our security practices.
5. Your rights
Under Canadian law, you have the following rights regarding your personal information:
- Access: you can request a copy of the personal information we hold about you.
- Correction: you can request corrections to inaccurate information.
- Withdrawal of consent: you may withdraw your consent for us to collect or use your information, subject to legal or contractual obligations.
To exercise these rights, please contact us using the details below.
6. Retention of information
We keep your personal information only as long as necessary to fulfil the purposes in this policy, or as required by law.
7. Cookies and tracking
Our website may use cookies to improve your experience and analyze site traffic. Cookies do not collect personal information but may track general browsing activity. You can disable cookies in your browser settings.
8. Third-party links
Our website may link to third-party websites. We are not responsible for their privacy practices or content, and we encourage you to review their privacy policies.
9. Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
10. Contact us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.